American Call Center is a customer service center with offices located in Spain, The United States, Panama and Ecuador with the capacity to connect worldwide through our own telephone network.

Our telecommunications network is present in the USA, Mexico, El Salvador, Honduras, Costa Rica, Panama, Colombia, Venezuela, Surinam, Ecuador, Peru, Bolivia, Brazil, Argentina, Uruguay, Dominican Republic, Cuba, Puerto Rico, Jamaica, Trinidad and Tobago, Haiti, Spain, the UK, France, Italy, Belgium, Holland, Germany, Poland, Rumania, Russia, Morocco, Senegal, Gambia, Guinea, Ivory Coast, Guinea Bissau, Togo, Cameroon, Botswana, Mali, Mauritania, South Africa, Tanzania, Malaysia, Japan, among others

Our centers are located in Guayaquil and Quito and are equipped with more than 400 stations, 1000 highly trained operators which have made “American Call Center” the leading call center in the telecommunications industry, as well as the largest in Ecuador.

Several companies have placed their trust on us, allowing us to keep day to day contact with what is most valuable to them; their customers. This trust has happened thanks to the vast EXPERIENCE that we have in handling national and international accounts of the most diverse sectors, the FLEXIBILITY or our technological solutions, the CREATIVITY with which the operational proposals are designed, adjusted to the particular needs of each client, the CONFIDENTIALITY kept with respect to the information and the strict QUALITY controls that we perform in our processes. This and more is what allow us to be an important ally for the achievement of your strategies.

Our services includes:

• Outbound and inbound services
• Telemarketing campaigns
• Customer service
• Post-sale reports

Integral Solutions
Strategy’s assistance
Quick responses
Ethics and Professionalism
Competitiveness
Excellent professionals
Profitability
Efficiency
Technological Redundancy

http://www.americancallcenter.com